Important Numbers and Links from the Health Unit

Here are some helpful phone numbers and links we found on the Haldimand Norfolk Health Unit webpage:

(anything this color is a link, click it for more information)

Telehealth Ontario – For medical advice, you may contact Telehealth Ontario, a free, confidential service. A Registered Nurse will take your call 24 hours a day, seven days a week. 1-866-797-0000

Feeling Ill – If you feel ill, please consult your primary care provider

HNHU COVID-19 Hotline – For general inquiries regarding COVID-19, please call the HNHU COVID-19 hotline 519-426-6170 ext. 9999

Environmental Health Team hotline – For all COVID-19 inquiries related to or regarding Food Premises, Migrant Farms, Special Events, Personal Service Settings, Child Care Centers or Workplaces (non-health care setting) 519-426-6128

Telemedicine – In following social distancing recommendations in light of COVID-19, visits are available from the comfort of your own home at telemedinnovations.ca

Enforcement Hotline – Help enforce public health orders meant to help contain the spread of COVID-19 519-428-8019

For urgent situations requiring immediate medical care, call 911

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How to keep healthy – both mentally and physically

As COVID-19 pandemic continues to unfold and new information is being quickly it might feel hard to keep up. It’s important to take a step back and focus on what you can control to best support you and your family’s mental health. Here are some resources that might be helpful. (click to link)

Coping with stress and anxiety (CAMH)

Talking to children about COVID-19 and its impact (CAMH)

Helping children cope with stress during the 2019-nCoV outbreak (World Health Organization)

Coping with stress during the 2019-nCoV outbreak (World Health Organization)

“Physical activity is a great way to reduce stress and anxiety and improve our mood and overall health. If you are self-isolated, find ways to exercise in your home. For example, use your stairs or follow an exercise video on YouTube.” – CAMH

“Eating healthily can help us feel better. When we are stressed, many people might choose comfort foods that are not actually good for stress and overall health. As much as is possible, choose more fruits and vegetables, and drink lots of water.” – CAMH

Seeking Proposals for Landscaping & Site Maintenance in Delhi, Port Rowan, Caledonia, Hagersville, and Dunnville

HNHC Holiday Office Closure

Seasons Greetings from HNHC

HNHC Complaint Form

We will do our best to resolve your concerns; however, the HNHC must abide by the landlord and tenant laws of Ontario in its response to tenant issues. If your complaint is regarding another tenant/s, please be advised that we will investigate your concerns and proceed in a manner which respects both the laws of Ontario and the tenant’s rights.

Resident Making the Complaint Here

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Name

(required)

Address

Telephone Number

Date(s) & Time(s) of Incident(s)

Please include all dates and times if there were multiple incidents. If this is a chronic issue, we suggest that you note dates/times of all reoccurances. This information is required should this complain lead to an eviction through the Landlord Tenant Board.

Check One:

A – Incident involves personal damage to me;
B – Incident involves the disturbance of my reasonable enjoyment of the premises;
C – Other: (explain)

I hereby submit a complaint about the following individual:

If your complaint is not about a specific person, you can skip these fields

Telephone Number

Address

Witness (if any) – Name and Address

Attending Police Officer’s Name

(if applicable)

OPP Incident Report #

Provide a full description including individuals involved & actions taken by you to resolve (attach a 2nd page if needed)

Provide a full description of the complaint or incident.

I understand that I may be required to testify at a Landlord Tenant Board Hearing in order for this matter to be resolved. I understand that due to confidentiality reasons, and in accordance with the Municipal Freedom of Information and Protection of Privacy Act, the HNHC may not be at liberty to discuss the actions taken as a result of my complaint. I understand that various staff will be consulted in order to resolve my concerns. Personal information on this form is being collected pursuant to the Social Housing Reform Act, 2000, S.O. 2000, c.27, Housing Services Act, 2011, and Residential Tenancies Act, 2006 and will only be used to resolve my complaint.

Signature (type your name)

I certify that all information in my statement is true and correct to the best of my knowledge.