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Important Numbers and Links from the Health Unit

Here are some helpful phone numbers and links we found on the Haldimand Norfolk Health Unit webpage:

(anything this color is a link, click it for more information)

Telehealth Ontario – For medical advice, you may contact Telehealth Ontario, a free, confidential service. A Registered Nurse will take your call 24 hours a day, seven days a week. 1-866-797-0000

Feeling Ill – If you feel ill, please consult your primary care provider

HNHU COVID-19 Hotline – For general inquiries regarding COVID-19, please call the HNHU COVID-19 hotline 519-426-6170 ext. 9999

Environmental Health Team hotline – For all COVID-19 inquiries related to or regarding Food Premises, Migrant Farms, Special Events, Personal Service Settings, Child Care Centers or Workplaces (non-health care setting) 519-426-6128

Telemedicine – In following social distancing recommendations in light of COVID-19, visits are available from the comfort of your own home at telemedinnovations.ca

Enforcement Hotline – Help enforce public health orders meant to help contain the spread of COVID-19 519-428-8019

For urgent situations requiring immediate medical care, call 911

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How to keep healthy – both mentally and physically

As COVID-19 pandemic continues to unfold and new information is being quickly it might feel hard to keep up. It’s important to take a step back and focus on what you can control to best support you and your family’s mental health. Here are some resources that might be helpful. (click to link)

Coping with stress and anxiety (CAMH)

Talking to children about COVID-19 and its impact (CAMH)

Helping children cope with stress during the 2019-nCoV outbreak (World Health Organization)

Coping with stress during the 2019-nCoV outbreak (World Health Organization)

“Physical activity is a great way to reduce stress and anxiety and improve our mood and overall health. If you are self-isolated, find ways to exercise in your home. For example, use your stairs or follow an exercise video on YouTube.” – CAMH

“Eating healthily can help us feel better. When we are stressed, many people might choose comfort foods that are not actually good for stress and overall health. As much as is possible, choose more fruits and vegetables, and drink lots of water.” – CAMH

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HNHC Resident Maintenance Request

This form is for Residents of Haldimand Norfolk Housing Corporation and the Housing Providers we
manage (Long Point Area, Dunnville, South & Meltcafe, and Del-Gold Villa Non-Profit Housing
Corporations) to submit maintenance request.

Requests are monitored Monday to Friday between the hours of 8:30 AM to 4:30 PM, excluding
holidays, HNHC will review your request by the end of the next business day.

If this matter requires immediate attention, please call (519)426-7792 / 1-800-265-2819.

Please note staff will not enter if dogs are in unit without Resident.

Please fill up form below. *Required

Please enable JavaScript in your browser to complete this form.
Email Address
Please include your Street Address so that we can direct your request to the right PM Team.
Type of work you need done
Authorization to Enter: By request for action, I here by give authorization to the LANDLORD, Haldimand Norfolk Housing Corporation to enter the above noted premise to affect repair (This Will be valid for 5 business days)
Best time for work to be completed

HNHC Complaint Form

We will do our best to resolve your concerns; however, the HNHC must abide by the landlord and tenant laws of Ontario in its response to tenant issues. If your complaint is regarding another tenant/s, please be advised that we will investigate your concerns and proceed in a manner which respects both the laws of Ontario and the tenant’s rights.

Resident Making the Complaint Here

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(required)
Please include your street address and unit number so that we can direct your complaint to the correct PM Team. Thank you.
Please include all dates and times if there were multiple incidents. If this is a chronic issue, we suggest that you note dates/times of all reoccurances. This information is required should this complain lead to an eviction through the Landlord Tenant Board.
Check One:
If your complaint is not about a specific person, you can skip these fields
(if applicable)
(if applicable)
Have you received a copy of the HNHC Tenant Complaint Process?
If you have replied 'No', a copy will be mailed to you. Please ensure you have entered your correct mailing address above.
I certify that all information in my statement is true and correct to the best of my knowledge.
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