Following suit with many organizations around the world, HNHC is addressing how to respond to the COVID-19 pandemic. We are following the guidelines outlined in our Pandemic Plan, and following recommendations from the Haldimand Norfolk Health Unit, World Health Organization, and the Ontario Health Ministry.
At the moment our office remains open as we monitor this rapidly evolving event and are taking active steps to protect Staff, Residents, and Contractors. We have implemented measures that include very stringent hygiene and health measures and social distancing, which may include having some staff work remotely.
Emergency repairs at our rental homes will continue; however, non-emergency repairs may be postponed depending on the Health & Safety policies of our individual contractors.
While we need to take reasonable precautions, there is no need to panic. Public health officials want us to slow the progression of the virus to help keep the health care system from becoming over-burdened and to minimize the risk to the most vulnerable.
This form is for Residents of Haldimand Norfolk Housing Corporation and the Housing Providers we manage (Long Point Area, Dunnville, South & Meltcafe, and Del-Gold Villa Non-Profit Housing Corporations) to submit maintenance request.
Requests are monitored Monday to Friday between the hours of 8:30 AM to 4:30 PM, excluding holidays, HNHC will review your request by the end of the next business day.
Please note staff will not enter if dogs are in unit without Resident.
Please fill up form below. *Required
HNHC Complaint Form
We will do our best to resolve your concerns; however, the HNHC must abide by the landlord and tenant laws of Ontario in its response to tenant issues. If your complaint is regarding another
tenant/s, please be advised that we will investigate your concerns and proceed in a manner which respects both the laws of Ontario and the tenant’s rights.