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Month: May 2021

Notice of AGM for the South & Metcalfe Non-Profit Housing Corporation

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The South & Metcalfe Non-Profit Housing Corporation, operating as Quetzal Family Homes, will hold their Annual General Meeting on:

Wednesday, June 9, 2021 at 5:30 p.m.

by Zoom Web Conference

Any community members who would like to attend are welcome.  Please RSVP by June 9, 2021 at 1:00 p.m. by email to hnhc@hnhousing.ca to receive a Zoom link by return email as well as a copy of the PDF AGM package.

 

NEW! Simplified RGI

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Big changes coming July 1, 2021!

The Ontario government has changed the legislation (Housing Services Act, 2011 – Ontario Regulation 316/19 Determination of Geared-to-income Rent under Section 50 of the Act) to simplify the rent-geared-to-income program.

What does this mean for our tenants? 

  • Less paperwork to hand in each year – watch for new annual household review packages in the mail
  • Rent charges remain the same for 12 months making it easier to budget
  • Mid-year changes in your rent are allowed only in certain situations and only once per year
  • You must file your tax return each year to remain eligible for subsidy
  • Changes in your household income or occupancy still must be reported within 30 days but may not affect your rent calculation until your lease renewal
  • Income for all full-time students is exempt
  • Child support income is now exempt

Between July 1, 2021, and June 30, 2022, all households will have their RGI calculation reviewed using the new rules.  You will be required to submit your most recent Notice of Assessment or Proof of Income Statement. Both are available online or call the Canada Revenue Agency to have a copy mailed to you – 1-800-267-6999 or log in to My Account on the CRA website.

Questions?  Please call your PMA, either Clair ext. 113 or Kyra ext. 116.  They are here to help you!

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Residents of Norfolk County call 519-426-7792
Residents of Haldimand County call 1-800-265-2819

 

HNHC Spring/Summer Newsletter is Here!

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HNHC’s biannual newsletter, The Porchlight was mailed to our residents on May 18, 2021.

The Spring/Summer 2021 Porchlight included the newsletter and two inserts; a tenant resource document with contact information for organizations who support our community, and a Tenant Information Sheet (apartment version and family home version).

To see pdf’s of these documents, please see click below

The Porchlight, Spring/Summer 2021

Tenant Resources

Tenant Information Sheet – Apartments

Tenant Information Sheet – Family Homes

 

 

HNHC Resident Maintenance Request

This form is for Residents of Haldimand Norfolk Housing Corporation and the Housing Providers we
manage (Long Point Area, Dunnville, South & Meltcafe, and Del-Gold Villa Non-Profit Housing
Corporations) to submit maintenance request.

Requests are monitored Monday to Friday between the hours of 8:30 AM to 4:30 PM, excluding
holidays, HNHC will review your request by the end of the next business day.

If this matter requires immediate attention, please call (519)426-7792 / 1-800-265-2819.

Please note staff will not enter if dogs are in unit without Resident.

Please fill up form below. *Required

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Email Address
Type of work you need done
Authorization to Enter: By request for action, I here by give authorization to the LANDLORD, Haldimand Norfolk Housing Corporation to enter the above noted premise to affect repair (This Will be valid for 5 business days)
Best time for work to be completed

HNHC Complaint Form

We will do our best to resolve your concerns; however, the HNHC must abide by the landlord and tenant laws of Ontario in its response to tenant issues. If your complaint is regarding another tenant/s, please be advised that we will investigate your concerns and proceed in a manner which respects both the laws of Ontario and the tenant’s rights.

Resident Making the Complaint Here

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(required)
Please include all dates and times if there were multiple incidents. If this is a chronic issue, we suggest that you note dates/times of all reoccurances. This information is required should this complain lead to an eviction through the Landlord Tenant Board.
Check One:
If your complaint is not about a specific person, you can skip these fields
(if applicable)
I certify that all information in my statement is true and correct to the best of my knowledge.
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