Haldimand and Norfolk Counties are now moving into “Stage 2” of the Province’s Pandemic Recovery Plan! This is great news and an important next step for our community.
What it means for HNHC and our Residents:
- We will be reviewing maintenance requests deferred by the pandemic and we encourage residents to call your Property Management Team if you have any new repair requests.
- We can resume offering vacant units to applicants.
Stage 2 is only the next step, we will continue to practice social distancing measures and encourage our residents to do the same.
When will the office reopen?
Our Leadership Team has discussed this and we agree that at this point we are unable to safely open the office until we have measures like physical distancing aides in place that will protect you our staff and the general public! Some of these measures will include:
- Additional signage directing clients to maintain the proper distance and how many clients can enter the lobby at one time.
- Additional hand sanitizer available in the lobby for everyone who enters the office.
Another important reason we are holding off opening the office is due to major road construction on Kent Street, right in front of our office. At this time it is very difficult to access our office safely.
When we feel clients can safely make it to our door, we will announce the re-opening of our office. Until then, we ask that you continue to contact us through telephone, email, or through our website.
Rent payments can continue to be made through e-transfer, mailing a cheque, or by setting up Pre-Authorized Debit.
Thank you everyone for all that you’ve done to keep our community safe. We are all in this together!
**Please remember to return your Resident Satisfaction Surveys, if you have lost your survey you may complete it online by clicking here.”