Haldimand Norfolk Housing

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Mission and Vision

Our Mission

To make a positive difference in people’s lives and our communities by providing safe, affordable, quality housing.

Our Vision

Everyone in Haldimand Norfolk has a good home in a strong community where they are proud to live, work, and play.

Our Goals

Our strategic plan outlines five goals for the next seven years (2020 – 2027). These were chosen by staff, and drawn from their work with you, our residents. We rely on you to share with our staff, and our staff to share with management to help us guide our organization to best benefit our community and the families living in it.  

View Strategic Plan

Strengthening Our Community

 As an important part of our community, we want you – our residents – to feel safe, secure, and supported in your home so it is a place that you can thrive and grow.  We can work together to make our community better.  Knowing our limits, we reach out to the other organizations for support.  We build partnerships with these organizations and work together to strengthen our community.

View Our Resources

HNHC Resident Maintenance Request

This form is for Residents of Haldimand Norfolk Housing Corporation and the Housing Providers we
manage (Long Point Area, Dunnville, South & Meltcafe, and Del-Gold Villa Non-Profit Housing
Corporations) to submit maintenance request.

Requests are monitored Monday to Friday between the hours of 8:30 AM to 4:30 PM, excluding
holidays, HNHC will review your request by the end of the next business day.

If this matter requires immediate attention, please call (519)426-7792 / 1-800-265-2819.

Please note staff will not enter if dogs are in unit without Resident.

Please fill up form below. *Required

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Email Address
Please include your Street Address so that we can direct your request to the right PM Team.
Type of work you need done
Authorization to Enter: By request for action, I here by give authorization to the LANDLORD, Haldimand Norfolk Housing Corporation to enter the above noted premise to affect repair (This Will be valid for 5 business days)
Best time for work to be completed

HNHC Complaint Form

We will do our best to resolve your concerns; however, the HNHC must abide by the landlord and tenant laws of Ontario in its response to tenant issues. If your complaint is regarding another tenant/s, please be advised that we will investigate your concerns and proceed in a manner which respects both the laws of Ontario and the tenant’s rights.

Resident Making the Complaint Here

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(required)
Please include your street address so that we can direct your complaint to the correct PM Team. Thank you.
Please include all dates and times if there were multiple incidents. If this is a chronic issue, we suggest that you note dates/times of all reoccurances. This information is required should this complain lead to an eviction through the Landlord Tenant Board.
Check One:
If your complaint is not about a specific person, you can skip these fields
(if applicable)
I certify that all information in my statement is true and correct to the best of my knowledge.
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