2026 Annual Resident Survey

Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied
Very SatisfiedPurchase Very Satisfied	SatisfiedPurchase Satisfied	NeutralPurchase Neutral	DissatisfiedPurchase Dissatisfied	Very DissatisfiedPurchase Very Dissatisfied

HNHC Resident Complaint Form

Name

(required)

Address

Please include your street address and unit number so that we can direct your complaint to the correct PM Team. Thank you.

Telephone Number

Date(s) & Time(s) of Incident(s)

Please include all dates and times if there were multiple incidents. If this is a chronic issue, we suggest that you note dates/times of all reoccurances. This information is required should this complain lead to an eviction through the Landlord Tenant Board.

Check One:

A – Incident involves personal damage to me;
B – Incident involves the disturbance of my reasonable enjoyment of the premises;
C – Other: (explain)

I hereby submit a complaint about the following individual:

If your complaint is not about a specific person, you can skip these fields

Address

Witness (if any) – Name and Address

Attending Police Officer’s Name

(if applicable)

OPP Incident Report #

(if applicable)

Provide a full description including individuals involved & actions taken by you to resolve (attach a 2nd page if needed)

Provide a full description of the complaint or incident.

I understand that I may be required to testify at a Landlord Tenant Board Hearing in order for this matter to be resolved. I understand that due to confidentiality reasons, and in accordance with the Municipal Freedom of Information and Protection of Privacy Act, the HNHC may not be at liberty to discuss the actions taken as a result of my complaint. I understand that various staff will be consulted in order to resolve my concerns. Personal information on this form is being collected pursuant to the Social Housing Reform Act, 2000, S.O. 2000, c.27, Housing Services Act, 2011, and Residential Tenancies Act, 2006 and will only be used to resolve my complaint.

Have you received a copy of the HNHC Tenant Complaint Process?

If you have replied 'No', a copy will be mailed to you. Please ensure you have entered your correct mailing address above.

Signature (type your name)

I certify that all information in my statement is true and correct to the best of my knowledge.

Website

HNHC Maintenance Request Form

Welcome to HNHC’s 2026 Resident Survey.

Resident Satisfaction

Help Shape Our Future!

Thank you for completing our survey! Please click submit:

Talk to Us

Useful Links

Location