Have you had a maintenance or repair visit recently? HNHC needs your feedback!
In April, staff began reaching out to residents for feedback on their maintenance and repair visits. We received valuable feedback and decided to make this an ongoing process. We also decided we needed to thank our residents for their time and helpful comments. Starting this month, we have begun a draw on the last day of each month. All residents who completed a maintenance & repair survey in that month will be eligible to win a Tim Horton’s gift card.
There are three ways to win. Staff will reach out to as many residents as possible for a phone survey. Residents can also fill out the survey online by visiting https://hnhousing.ca/repair-maintenance-survey/ or clicking here. And soon we will be installing survey boxes in the lobbies of our buildings where residents can complete a survey card and just drop it in the box. Keep an eye out for these!
The surveys can be anonymous, but we can only enter you in the draw if you include your name.
Today we pulled the first winners from participants from April through July. They’ll be receiving their cards by mail in the next few days. Maybe you can be a winner too!